folder with a ? When boot up a computer

folder with a ? When boot up a computer

Posted on Aug 21, 2022 7:43 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 22, 2022 4:28 AM

In case the user missed the information in supplied link from previous poster


If your Mac starts up to a question mark


A folder with a flashing question mark means that your startup disk is no longer available or doesn't contain a working Mac operating system.



If the question mark is persistent, and your Mac does not start up normally:

  1. Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.
  2. Every Mac has a power button. On notebook computers that have Touch ID, press and hold Touch ID.
  3. Use Disk Utility to repair your startup disk. Follow the steps for a Mac with an Intel processor.
  4. If Disk Utility found no errors or repaired all errors, reinstall macOS.
  5. If you still need help, please contact Apple Support.


4 replies
Question marked as Top-ranking reply

Aug 22, 2022 4:28 AM in response to joenick829

In case the user missed the information in supplied link from previous poster


If your Mac starts up to a question mark


A folder with a flashing question mark means that your startup disk is no longer available or doesn't contain a working Mac operating system.



If the question mark is persistent, and your Mac does not start up normally:

  1. Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.
  2. Every Mac has a power button. On notebook computers that have Touch ID, press and hold Touch ID.
  3. Use Disk Utility to repair your startup disk. Follow the steps for a Mac with an Intel processor.
  4. If Disk Utility found no errors or repaired all errors, reinstall macOS.
  5. If you still need help, please contact Apple Support.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

folder with a ? When boot up a computer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.