You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why is my phone on 3 g and I pay for 5g

My phone is not working on 5 G and it’s working on 3G which I pay for 5 G I need the problem to be fix

iPhone XR

Posted on Aug 22, 2022 7:11 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 22, 2022 7:16 AM

An iPhone XR cannot support 5G connection.

Only iPhone models belonging to 12 or 13 series have the appropriate hardware to connect to a 5G network.

Regards

Giulio


3 replies

Why is my phone on 3 g and I pay for 5g

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.