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Danaaub Author

Level 1

4 points

Audio, no video

On some, not all, shows/content, streaming through Apple TV, I get audio, video works on previews, thumbnails (on progression bar) but on the actual content I only get audio, not video.

I’ve changed hdmi cables, restarted everything but still no video.

Apple TV 4K, tvOS 15

Posted on Aug 22, 2022 9:01 AM

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

142,782 points

Posted on Aug 24, 2022 9:08 AM

Try this for any misbehaving app:

Force-quit the app, then relaunch and try again.
If the issue persists, force-quit the app, restart the device, then relaunch and try again.
If the issue still persists, delete the app, re-download and try again.
If the issue still persists, then contact the app developer for further assistance.

View in context

Audio, no video

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