Not able to turn off erase data option in iphone 12

I am not able to turn off my erase data option in my iphone12.

it is turned on and disabled.

could anyone help me to turn this off?

iPhone 12, iOS 15

Posted on Aug 22, 2022 9:32 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 22, 2022 9:43 AM

  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you


2 replies
Question marked as Top-ranking reply

Aug 22, 2022 9:43 AM in response to shubhasish273

  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Not able to turn off erase data option in iphone 12

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.