Forgot Password and Security Questions
I found an old iPad but I no longer know my password and security questions so I’m not sure what to do to recover my iPad :((
I found an old iPad but I no longer know my password and security questions so I’m not sure what to do to recover my iPad :((
I found an old iPad but I no longer know my password
If you stil have / know that Apple ID, check your Apple ID via your email box, see this Apple article: If you forgot your Apple ID
If you forgot your Apple ID email address or phone number - Apple Support
OR see -> Having trouble signing in?
https://iforgot.apple.com/password/verify/appleid
See this Apple article: If you forgot your Apple ID password
If you forgot your Apple ID password - Apple Support
Then see this Apple article: What to do after you change your Apple ID or password
What to do after you change your Apple ID or password - Apple Support
Try this -> If you can't connect or sign in to iCloud
If you can't connect or sign in to iCloud - Apple Support
See also -> Contact Apple for help with Apple ID account security
Contact Apple for help with Apple ID account security - Apple Support
and security questions
See this Apple article: If you forgot the answers to your Apple ID security questions
If you forgot the answers to your Apple ID security questions - Apple Support
Scroll to -> Reset your security questions
After you reset your security questions, you might want to set up two-factor authentication instead. It's the best way to keep your account secure, and you won't need to remember any security questions. You can set up two-factor authentication right from your iPhone, iPad, or iPod touch with iOS 9 or later or your Mac with OS X El Capitan or later.
If you answer your security questions incorrectly too many times in a row, you temporarily can't use your security questions. Try to reset your questions after the waiting period ends.
You can also contact Apple support for help, -> Get Support (apple.com)
You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.
If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.
Once Apple receive your proof of ownership, Apple will further review your request and provide an update.
I found an old iPad but I no longer know my password
If you stil have / know that Apple ID, check your Apple ID via your email box, see this Apple article: If you forgot your Apple ID
If you forgot your Apple ID email address or phone number - Apple Support
OR see -> Having trouble signing in?
https://iforgot.apple.com/password/verify/appleid
See this Apple article: If you forgot your Apple ID password
If you forgot your Apple ID password - Apple Support
Then see this Apple article: What to do after you change your Apple ID or password
What to do after you change your Apple ID or password - Apple Support
Try this -> If you can't connect or sign in to iCloud
If you can't connect or sign in to iCloud - Apple Support
See also -> Contact Apple for help with Apple ID account security
Contact Apple for help with Apple ID account security - Apple Support
and security questions
See this Apple article: If you forgot the answers to your Apple ID security questions
If you forgot the answers to your Apple ID security questions - Apple Support
Scroll to -> Reset your security questions
After you reset your security questions, you might want to set up two-factor authentication instead. It's the best way to keep your account secure, and you won't need to remember any security questions. You can set up two-factor authentication right from your iPhone, iPad, or iPod touch with iOS 9 or later or your Mac with OS X El Capitan or later.
If you answer your security questions incorrectly too many times in a row, you temporarily can't use your security questions. Try to reset your questions after the waiting period ends.
You can also contact Apple support for help, -> Get Support (apple.com)
You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.
If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.
Once Apple receive your proof of ownership, Apple will further review your request and provide an update.
Forgot Password and Security Questions