You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

support.apple.com/phone/restore

I am unable to restore my phone after following teh directions to hold down the top button and home button together.

iPhone 8 Plus, iOS 15

Posted on Aug 23, 2022 4:45 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 23, 2022 9:17 AM

It shows you selected for an iPhone 8, those aren’t the steps the article lists for you to follow.


Instead: iPhone 8 or later: Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button until you see the Apple logo.


1 reply

support.apple.com/phone/restore

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.