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A result of water exposure

My iPhone has been dropped in the water and , The face ID has become disabled

Posted on Aug 23, 2022 4:36 AM

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Question marked as Best reply

Posted on Aug 23, 2022 4:39 AM

You should set up your phone for service:

It can occur that you will receive the following message on your iPhone or iPad Pro : " A problem was detected with the true depth camera, FaceID is disabled"

When you're getting this error message, Make sure that you're iPhone or iPad Pro is running the latest version of iOS or iPadOS. If your device is running the latest iOS or iPadOS and you're still getting this message and FaceID is not working:  contact Apple Support to get your device serviced.


3 replies
Question marked as Best reply

Aug 23, 2022 4:39 AM in response to SGhaly

You should set up your phone for service:

It can occur that you will receive the following message on your iPhone or iPad Pro : " A problem was detected with the true depth camera, FaceID is disabled"

When you're getting this error message, Make sure that you're iPhone or iPad Pro is running the latest version of iOS or iPadOS. If your device is running the latest iOS or iPadOS and you're still getting this message and FaceID is not working:  contact Apple Support to get your device serviced.


A result of water exposure

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