Unlock mac locked by find my mac
Hi,
So my aunt has a macbook air and an iphone, however she uses different icloud accounts for each one. She's locked herself out of her macbook air. I have her icloud account and password that she has logged into it with, but when I go to icloud.com/find to unlock it, it tells me that the iphone is not logged into the same account and gives me no options to get the 4 digit pin. how can this be unlocked in this case? I have all the required information, but it's not giving me the option to unlock it. I do not have access to the OS since it is icloud locked, it just boots to the "This mac has been locked with find my mac" screen. any thoughts on this?