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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Hello!
I have ordered an airpods pro and the order was canceled.
May I know why my order was canceled on Aug, 23rd?
Thank you.
[Edited by Moderator]
iPhone 13, iOS 15
You can check the order details and cancellation details from https://secure.store.apple.com/shop/order/list
May be, if you received email from apple in this regard you should follow that, try placing order once again and perform verification process, I hope this helps.
Thanks!
but it doesn't say too much - just canceled.
Customer Support tells me that i should have verified the billing or shipping address through email.
Is it correct?
Why was my AirPods Pro order canceled?
