iTunes Account - Purchases and Deposits

I have 1 iTunes account from which I purchase. I deposit/reload typically gift cards I purchased at stores. How can I get a list of ALL of my purchases and deposits (debits/credits or whatever you want to call them)? Thanks.

MacBook Pro 16″, macOS 12.4

Posted on Aug 23, 2022 1:10 PM

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4 replies

Aug 24, 2022 6:57 AM in response to pachyx

The list of recent purchases should be able to tell you what if anything was changed after redeeming the $25.


Beyond that, if you had a pending charge or an ongoing subscription renewed after you added the $25 it would be automatically charged and deducted from your Apple ID balance.


Outside of that you would need to contact Apple Support, and they should be able to see the redemption and subsequent charge.

Aug 23, 2022 3:49 PM in response to Phil0124

Thanks but not what I wanted to hear. My situation very simply, I added some $$$ (fortunately only $25) using my MacBook Pro camera. It was accepted and I got a message - $25 Added, along with an updated and correct total. Now, without having purchased anything, my total balance is NOT correct.


And I was not smart enough to do a screen grab of the new balance after adding. So what recourse do I have? I can't "prove" I added the $25 since there is no record of the actual transaction.


Also, since I never went into a "negative balance" the running ongoing total balances can't be used to show my deposit.


Anyway, thanks again. If you have any ideas, please let me know.

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iTunes Account - Purchases and Deposits

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