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Apple Music is not letting me change to Student subscription.

I wanted to subscribe to Apple Music once again last night, but the Music app would not let me choose the Student discount option. Every time I would go into my subscriptions and click on the Student option, it would prompt me back to the Listen Now page with the “One month free, then 9.99$” trial offer. I signed in to my Unidays account and I am eligible, but yet I can’t verify my student status through the app. Not only that but I don’t even have the “Verify eligibility” tab!

iPhone 11 Pro Max

Posted on Aug 23, 2022 9:06 PM

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Question marked as Top-ranking reply

Posted on Aug 24, 2022 7:37 PM

Unfortunately, none of your suggestion worked. My iOS is up to date, I restarted my phone and quit and reopened the app. It still prompts me to the same promo.

3 replies

Aug 25, 2022 8:04 AM in response to livia95

Hi livia95,


It may be unrelated but try disabling Low Power Mode, then try again. Low Power Mode helps your iPhone battery last longer but some tasks might not work properly as mentioned in Use Low Power Mode to save battery life on your iPhone or iPad - Apple Support.


If the same continues and you have another device available, try to sign up for the Apple Music Student subscription there. Does the same occur?


Are you switching from a previous Apple Music subscription? If so, steps may be a bit different. Try the following steps from Get an Apple Music student subscription - Apple Support.


"In Settings on your iPhone, iPad, or iPod touch

  1. Go to Settings > [your name], then tap Subscriptions.
  2. Tap Apple Music Membership.
  3. Tap "Verify your student status." You'll be redirected to the UNiDAYS website.
  4. Follow the prompts to verify your eligibility. If the verification is successful, you'll automatically return to Apple Music and continue your Apple Music student subscription."


Have a great day!

Aug 24, 2022 3:39 PM in response to livia95

Hello livia95,


Thanks for posting in Apple Support Communities. We understand that you're not able to sign up for an Apple Music student subscription.


Be sure you're completing the following steps: Get an Apple Music student subscription


If you continue to experience the issue same issue, these steps may help:

  1. Quit and reopen an app on iPhone
  2. Restart your iPhone
  3. Update iOS on iPhone


Let us know if this helps.

Take care!





Apple Music is not letting me change to Student subscription.

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