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Apple gift card order got cancelled when i didnt ask to and also didnt get a refund

i ordered a 63 pounds gift card and when i check to see the order status i saw it was cancelled and i also didnt get my money back and idk what to do cause i reallly need that gift card for my brothers birthday thats in 2 days.

iPhone 11, iOS 15

Posted on Aug 24, 2022 4:27 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 24, 2022 5:01 AM

Contact the store where you ordered.

Did you order from Apple?

The gift card for everything Apple -> Apple Gift Card - Apple


If so usually arrives within 1 hour.

Check your spam folder of the Web version mailbox.

Or the spam folder of the mail client software.


See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


❗️See -> About Gift Card Scams

About Gift Card Scams - Official Apple Support


Get more help -> Apple Support




3 replies
Question marked as Top-ranking reply

Aug 24, 2022 5:01 AM in response to Saiayay2434

Contact the store where you ordered.

Did you order from Apple?

The gift card for everything Apple -> Apple Gift Card - Apple


If so usually arrives within 1 hour.

Check your spam folder of the Web version mailbox.

Or the spam folder of the mail client software.


See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


❗️See -> About Gift Card Scams

About Gift Card Scams - Official Apple Support


Get more help -> Apple Support




Apple gift card order got cancelled when i didnt ask to and also didnt get a refund

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