I cancelled the iPad order on August 13 , and they sent me the email refund confirmation on same day.
And then , when I checked the Apple card balance today, it doesn't show up the credit refund.
Even I called the Apple card customer service, they said they didn't receive any credit note from Apple on line store. Is it normal that takes long time? The Apple card statement is quite different from other credit card's company.
If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
Additional support links
App Store and iTunes Store
iTunes - Official Apple Support
If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
Additional support links
App Store and iTunes Store
iTunes - Official Apple Support
Hi, is it normal that it takes more than 2 weeks to be shown on my
Apple card statement since Apple issue credit memo?
Other credit company are not delaying like Apple card and Apple, Inc.
I spent a lot time to talk with Apple card and Apple customer service, nothing solved.
Thanks
My refund credit is not showing since credit issue 10 days ago.
