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I can’t get into my computer to troubleshoot - it is stuck on enter w new keychain “local items”

i can’t get logged in- my page is stuck on enter a new password keychain-“local Items” when I do it keeps telling me to try again

Posted on Aug 24, 2022 9:17 AM

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Question marked as Top-ranking reply

Posted on Aug 24, 2022 10:26 AM

Start with this of M1 Mac...


Start up a Mac with Apple silicon in safe mode

On your Mac, choose Apple menu  > Shut Down.

After your Mac shuts down, wait 10 seconds.

Press and hold the power button on your Mac until the startup options window appears showing available startup disks and Options.

Select a startup disk.

Press and hold the Shift key, click Continue in Safe Mode, then release the Shift key.

To leave safe mode, restart your Mac normally, without pressing and holding any keys during startup.



Start with this if IntelMac...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes or more.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


1 reply
Question marked as Top-ranking reply

Aug 24, 2022 10:26 AM in response to Rebagus

Start with this of M1 Mac...


Start up a Mac with Apple silicon in safe mode

On your Mac, choose Apple menu  > Shut Down.

After your Mac shuts down, wait 10 seconds.

Press and hold the power button on your Mac until the startup options window appears showing available startup disks and Options.

Select a startup disk.

Press and hold the Shift key, click Continue in Safe Mode, then release the Shift key.

To leave safe mode, restart your Mac normally, without pressing and holding any keys during startup.



Start with this if IntelMac...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes or more.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


I can’t get into my computer to troubleshoot - it is stuck on enter w new keychain “local items”

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