Iphone restore

i was listening to a book and my phone died. the screen was black and the apple would periodically appear. i then tried to retore with my computer by updating and it gives me error 4013. help


iPhone 11 Pro Max

Posted on Aug 24, 2022 10:33 AM

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Posted on Aug 24, 2022 11:18 AM

cynthiafromfairfield wrote:

i was listening to a book and my phone died. the screen was black and the apple would periodically appear. i then tried to retore with my computer by updating and it gives me error 4013. help

follow steps here If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch - Apple Support

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Question marked as Top-ranking reply

Aug 24, 2022 11:18 AM in response to cynthiafromfairfield

cynthiafromfairfield wrote:

i was listening to a book and my phone died. the screen was black and the apple would periodically appear. i then tried to retore with my computer by updating and it gives me error 4013. help

follow steps here If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch - Apple Support

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