so i have not been able to update apps on my phone what do ever, every time i do it says "there is a billing problem with a family members previous purchase" im not two sure what to do i have left the family i was in,

i need help so i can update apps and download apps.


iPhone 13

Posted on Aug 24, 2022 11:19 AM

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Question marked as Top-ranking reply

Posted on Aug 24, 2022 1:27 PM

I used to offer a set of suggestions based on Apple documentation as to how to resolve this, but as indicated by the officially Recommended solution in this topic --> Apple ID blocked because of billing probl… - Apple Community

you should just contact official Apple Support about a "billing problem" and let them help you.


Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - Contact Apple for support and service - Apple Support


2 replies
Question marked as Top-ranking reply

Aug 24, 2022 1:27 PM in response to allie_malcolm

I used to offer a set of suggestions based on Apple documentation as to how to resolve this, but as indicated by the officially Recommended solution in this topic --> Apple ID blocked because of billing probl… - Apple Community

you should just contact official Apple Support about a "billing problem" and let them help you.


Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - Contact Apple for support and service - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

so i have not been able to update apps on my phone what do ever, every time i do it says "there is a billing problem with a family members previous purchase" im not two sure what to do i have left the family i was in,

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