Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot print or save to pdf in MS Word 365

Running Monterey 12.5.1 with MS Office 365. I am suddenly no longer able to Save-as pdf (error msg: The document "__.docx could not be saved as...") I am not able to print at all. Pressing Command+P does nothing, and the Print command is greyed out in the drop-down menu. (No problem printing and saving to pdf in Excel.)

MacBook Air 13″, macOS 10.12

Posted on Aug 24, 2022 2:14 PM

Reply
Question marked as Best reply

Posted on Aug 25, 2022 7:10 AM

JEANIESUE_NORCAL wrote:

Running Monterey 12.5.1 with MS Office 365. I am suddenly no longer able to Save-as pdf (error msg: The document "__.docx could not be saved as...") I am not able to print at all. Pressing Command+P does nothing, and the Print command is greyed out in the drop-down menu. (No problem printing and saving to pdf in Excel.)



For your third party app

if in doubt search the developers website or contact their: Support/Help/FAQ/Known issues/compatibility/Updates


Microsoft Corporation/Customer service

1 (800) 642-7676


Microsoft support is very responsive and helpful.

https://support.microsoft.com


Ask the Microsoft Community

https://answers.microsoft.com/


Similar questions

2 replies
Question marked as Best reply

Aug 25, 2022 7:10 AM in response to JEANIESUE_NORCAL

JEANIESUE_NORCAL wrote:

Running Monterey 12.5.1 with MS Office 365. I am suddenly no longer able to Save-as pdf (error msg: The document "__.docx could not be saved as...") I am not able to print at all. Pressing Command+P does nothing, and the Print command is greyed out in the drop-down menu. (No problem printing and saving to pdf in Excel.)



For your third party app

if in doubt search the developers website or contact their: Support/Help/FAQ/Known issues/compatibility/Updates


Microsoft Corporation/Customer service

1 (800) 642-7676


Microsoft support is very responsive and helpful.

https://support.microsoft.com


Ask the Microsoft Community

https://answers.microsoft.com/


Cannot print or save to pdf in MS Word 365

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.