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My phone keeps shutting off randomly and I need help updating it

why Does my phone keep shutting off randomly

iPhone XR, iOS 15

Posted on Aug 24, 2022 6:11 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 24, 2022 9:37 PM

You may have a poor battery condition which cannot provide sufficient power for peak performance. What is the Battery Health of your iPhone? Open Settings ➔ Battery ➔ Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.


Axel F.

2 replies
Question marked as Top-ranking reply

Aug 24, 2022 9:37 PM in response to Pauly2003

You may have a poor battery condition which cannot provide sufficient power for peak performance. What is the Battery Health of your iPhone? Open Settings ➔ Battery ➔ Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.


Axel F.

My phone keeps shutting off randomly and I need help updating it

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