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why do i have to sign in every time i watch apple tv on LG

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Posted on Aug 24, 2022 7:26 PM

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Question marked as Top-ranking reply

Posted on Aug 24, 2022 8:04 PM

You shouldn’t have to do that. So something is not working right in your situation.

- If the service working is good every time when you do sign in, then we can assume that the account itself is in working order.

- Try to reset the Apple TV app, then try again.

- Else try to delete and re-install the app, then try again.

- Verify that the TV system software is up-to-date. There was a software update (v04.40.09) on 2022-06-22, according to the LG website.

- Else contact the Apple Support staff for further assistance.

1 reply
Question marked as Top-ranking reply

Aug 24, 2022 8:04 PM in response to ursaline

You shouldn’t have to do that. So something is not working right in your situation.

- If the service working is good every time when you do sign in, then we can assume that the account itself is in working order.

- Try to reset the Apple TV app, then try again.

- Else try to delete and re-install the app, then try again.

- Verify that the TV system software is up-to-date. There was a software update (v04.40.09) on 2022-06-22, according to the LG website.

- Else contact the Apple Support staff for further assistance.

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