Mailbox rebuild command is unresponsive

Mailbox search is not working properly on both my Macbook Air and Macbook Pro. The 'Rebuild' command is unresponsive on both machines. Can I manually start a rebuild so my emails get re-indexed? The Macbbok Air runs Catalina 10.15.7 and the Pro runs the latest version of Mojave. Two of my email accounts are quite large, one almost 17GB and the second largest is almost 5GB. The majority of emails are archived on both accounts. Any help gratefully received!

MacBook Pro 16″, macOS 12.5

Posted on Aug 24, 2022 9:50 PM

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Aug 24, 2022 10:36 PM in response to shayw

How to rebuild the Spotlight index on your Mac

If searching your Mac doesn’t return expected results, rebuilding the Spotlight index might help.


  1. Choose Apple menu () > System Preferences, then click Spotlight.
  2. Click the Privacy tab.
  3. Drag the folder or disk that you want to index again to the list of locations that Spotlight is prevented from searching. Or click the Add (+) button and select the folder or disk to add.
  4. To add an item to the Privacy tab, you must have ownership permissions for that item. To learn about permissions, choose Help from the Finder menu bar, then search for “permissions.”
  5. From the same list of locations, select the folder or disk that you just added. Then click the Remove (–) button to remove it from the list.
  6. Quit System Preferences. Spotlight will reindex the contents of the folder or disk.


If still not working...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


Manually Rebuilding Spotlight via Terminal

If the aforementioned Spotlight control panel approach doesn’t spur a reindexation of the drive, you may need to initiate it manually through the command line. Open Terminal and use the following command string to do so:


sudo mdutil -E /

This basically asks for temporary super user status, which is why Terminal may ask you for your password (it may not if you’ve used a sudo command recently or are already logged in as a super user or root. The command asks the unix tool mdutil to reindex the spotlight database for everything on the computer, including external drives, mounted disk images, etc. To re-index only for a specific drive, use the /Volumes path. For example, for an external drive named “MiniMe,” the command would look like this:


sudo mdutil -i on /


Rebuilding a drive index can take a long time, so be prepared to wait whether you do it through the System Preference panel or the command line.


If still need be…


Open Terminal and run each of these one at a time


/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/Support/lsregister -kill -r -domain local -domain system -domain user


sudo /System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -kill -seed -lint -r -f -v -dump -domain local -domain system -domain user -domain network


killall Dock


sudo mdutil -E /


sudo mdutil -i on /


Rebuilding a drive index can take a long time, so be prepared to wait whether you do it through the System Preference panel or the command line.

Aug 24, 2022 10:06 PM in response to shayw

shayw Said:

"Mailbox rebuild command is unresponsive: Mailbox search is not working properly on both my Macbook Air and Macbook Pro. The 'Rebuild' command is unresponsive on both machines.[...]"

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Tried This in Safe Mode?:

In Safe ModeLogin Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, wait 30 seconds, and then boot up normally, attempting another connection. For instructions, go here: How to Use Safe Mode on your Mac - Apple Support


Aug 29, 2022 8:25 PM in response to BDAqua

So far so good, though probably a little early to tell. , I'll just have to watch for where search in Mail doesn't deliver the expected results.

Previously when a search didn't deliver all the results, a manual search would find emails that should have been included in the result. If I opened an unfound email and ran the search again, the opened email would add to the found list, but the result did not add other unopened emails which I knew to be there.


Thanks again for your help, much appreciated.

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Mailbox rebuild command is unresponsive

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