Face ID not working tried to reset and rebooting phone but still not working

hoffiejay wrote:

Face ID not working tried to reset and rebooting phone but still not working

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

Hello there,

First, let's try hard reset and then resetting the face ID and setting it up again. To do so follow these steps:

1. First, go to the settings > Face ID & Passwords and Reset Face ID, don't set it again;
2. Press and release the volume up button;
3. Press and release the volume down button;
4. Press and hold the power button, keep holding until the apple logo appears and blinks once then release the power button.
5. Now go to settings> Face ID & Passwords and set the Face ID again and check the result.

Write here if your problem is solved otherwise please explaine exactly what is happening while you're using the Face ID.