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Face ID not working

Face ID not working. Restarted the phone, resetted all settings, erased and restored as a new iphone. Still not working. After the reset, it worked once or twice and then stopped working. When trying to reset face id, it keeps saying moving higher or low

iPhone 13 Pro

Posted on Jun 27, 2022 7:43 AM

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Posted on Jun 27, 2022 9:22 AM

lexie93190872 wrote:

Face ID not working. Restarted the phone, resetted all settings, erased and restored as a new iphone. Still not working. After the reset, it worked once or twice and then stopped working. When trying to reset face id, it keeps saying moving higher or low

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

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Question marked as Best reply

Jun 27, 2022 9:22 AM in response to lexie93190872

lexie93190872 wrote:

Face ID not working. Restarted the phone, resetted all settings, erased and restored as a new iphone. Still not working. After the reset, it worked once or twice and then stopped working. When trying to reset face id, it keeps saying moving higher or low

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

Face ID not working

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