Why does my voicemail still use ATT when I have switched to T-mobile

I need my voicemail now . For some reason I am unable to setup a t-mobile voicemail because ATT is the current voicemail. I switched 8 months ago to T-mobile

iPhone 12 Pro Max, iOS 15

Posted on Aug 25, 2022 12:04 PM

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Posted on Aug 25, 2022 12:07 PM

Likely during the Number Port Process (Transfer your Tel# from old carrier to new carrier) the New Carrier didn't bridge your voicemail properly, or the old carrier has some sort of Vice Grip on your Tel#.


It's more likely fixable by contacting your current carrier's technical support line, and getting a ticket open. Especially if your plan / carrier is supposed to include VoiceMail in your monthly rates. Might even bring up asking them for some compensation for it being non-functional since you ported your number if they were responsible for it to function after your Port Completed.

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Question marked as Top-ranking reply

Aug 25, 2022 12:07 PM in response to pilot0716

Likely during the Number Port Process (Transfer your Tel# from old carrier to new carrier) the New Carrier didn't bridge your voicemail properly, or the old carrier has some sort of Vice Grip on your Tel#.


It's more likely fixable by contacting your current carrier's technical support line, and getting a ticket open. Especially if your plan / carrier is supposed to include VoiceMail in your monthly rates. Might even bring up asking them for some compensation for it being non-functional since you ported your number if they were responsible for it to function after your Port Completed.

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Why does my voicemail still use ATT when I have switched to T-mobile

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