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Can't switch from dial-in carrier voicemail to visual voicemail

Hello all. I recently switched from an android phone to an iPhone. I bought the iPhone unlocked and swapped my Verizon 5G Sim card. On my android I always had to dial-in to listen to my voicemail.


All my friends and family with iPhones have visual voicemail but by default my iPhone is using the dial-in method and I can't find any way to change it. My research suggests there would be a "set up now" button, but there isn't - it just says "call voicemail". Help please.

Posted on Nov 24, 2022 4:23 PM

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Question marked as Top-ranking reply

Posted on Nov 24, 2022 4:31 PM

Contact your cellular carrier

they control voicemail

1 reply

Can't switch from dial-in carrier voicemail to visual voicemail

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