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Forgot old iCloud

My iCloud is locked, I forgot the account and password can’t do anything with the phone:(

iPhone 13

Posted on Aug 25, 2022 2:55 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 25, 2022 3:03 PM

Check your web browser autofill entries, the Keychain, and other records, or use Apple's iForgot service, or contact their Account Security team, or if you're the unit's original owner and have encountered the activation lock, click here and submit an unlock request.


(223590)

2 replies

Aug 25, 2022 4:48 PM in response to Joshiwahh123

If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com/


To recover your credentials, you’ll need access to any one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com/


.

Forgot old iCloud

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