You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Passcode reset through Face ID?

It's all about iPhone XR. I forgot passcode and now i am unable to use iPhone. My face id is enabled for alternative way to unlock device. My question is how can i reset passcode using face id ? I know apple id and password but still i am unable to reset passcode through face id. there must be an option to reset passcode through face id because thieves can't steal our face. I am forced to erase data. If face id is enabled, why can't i reset passcode through the alternative way? Apple should do something about this. I am the owner, its my face id there but still i can't reset passcode through it and i am forced to erase all data. Apple please do something about this, its a serious issue. there must be a way. If there is any way to reset passcode please let me know. and apple should add this feature

iPhone XR, iOS 16

Posted on Aug 25, 2022 10:54 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 25, 2022 10:58 PM

I know this process. I don't wanna erase data that's why asking to reset it through faceid.

3 replies

Passcode reset through Face ID?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.