You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Pencil 2nd Gen Warranty Check

What to do when apple asks you for the date of purchase of the apple pencil 2nd gen in order to view your warranty details? I currently bought one but I'm not being able to check if it is refurbished or new.

iPad Air 4 Wi-Fi

Posted on Aug 26, 2022 7:38 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 26, 2022 8:07 AM

To check warranty status, you will need to find the serial number. It can be found on the original packaging if you still have that. Or try this: make sure your pencil is on your iPad and charging. Then, on the iPad, select Settings > General > About > Apple Pencil. The serial number will appear there.


Once you find the serial number, you can check warranty status here:

Check Your Service and Support Coverage - Apple Support


1 reply
Question marked as Top-ranking reply

Aug 26, 2022 8:07 AM in response to aliqaisar

To check warranty status, you will need to find the serial number. It can be found on the original packaging if you still have that. Or try this: make sure your pencil is on your iPad and charging. Then, on the iPad, select Settings > General > About > Apple Pencil. The serial number will appear there.


Once you find the serial number, you can check warranty status here:

Check Your Service and Support Coverage - Apple Support


Apple Pencil 2nd Gen Warranty Check

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.