Where can I contact Apple to receive the receipt of my purchase, and verify it’s one year warranty?

Where can I contact Apple to receive the receipt of my Apple Pencil, to verify my one-year warranty, as it arrived with damaged battery and took it to fix but they say it has no warranty anymore? I bought it two weeks ago

iPad Air, iPadOS 16

Posted on Jun 14, 2023 7:05 PM

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Posted on Jun 15, 2023 8:14 AM

You bought it directly from Apple? Your receipt should be in an email from Apple and/or your store receipt.


If you bought it elsewhere, you need to contact them. The warranty begins when Apple sells it and it might have been on a shelf at a retailer for a long time.

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Where can I contact Apple to receive the receipt of my purchase, and verify it’s one year warranty?

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