Hi, i recently bought an Ipad 9th gen but there isn't a receipt available anymore as it was purchased from a reseller. I've brought it to powermac center in our province and said that it's a manufacturer defect so I need to get it fixed in the service center. However, they said that I need to have receipt despite my device being eligible for limited warranty. Can I possible still avail the warranty even without the receipt? Please help, thanks!
Have you been back to the store you purchased it to obtain a copy of the receipt? It is the responsibility of the purchaser to keep the receipts but sometimes a helpful store can reprint a receipt if you know the date of purchase.
Failing that you might have some success if you set up a repair through Apple online in the Philippines.
First, find the serial number of your iPad then verify that your device is within the warranty period: Check Your Service and Support Coverage - Apple Support
Then go to iPad Repair and Service - Apple Support (PH) and follow the prompts. The aim of this is to get a repair authorisation from Apple which an authorised reseller will then honour.
Please report back with the good news that this has succeeded.
Have you been back to the store you purchased it to obtain a copy of the receipt? It is the responsibility of the purchaser to keep the receipts but sometimes a helpful store can reprint a receipt if you know the date of purchase.
Failing that you might have some success if you set up a repair through Apple online in the Philippines.
First, find the serial number of your iPad then verify that your device is within the warranty period: Check Your Service and Support Coverage - Apple Support
Then go to iPad Repair and Service - Apple Support (PH) and follow the prompts. The aim of this is to get a repair authorisation from Apple which an authorised reseller will then honour.
Please report back with the good news that this has succeeded.
Warranty without receipt in the Philippines
