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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My mac is on Catalina and it won't download any upgrades even though it's compatible with the system requirements for Monterey
some people have had issues trying to upgrade to monterey from any macOS prior to big sur. if it was me, i would try upgrading from catalina to big sur first and then on to monterey.
the download for big sur can be found here:
How to get old versions of macOS - Apple Support
you may also want to read these two pages first:
How to upgrade to Big Sur - User Tips
some people have had issues trying to upgrade to monterey from any macOS prior to big sur. if it was me, i would try upgrading from catalina to big sur first and then on to monterey.
the download for big sur can be found here:
How to get old versions of macOS - Apple Support
you may also want to read these two pages first:
How to upgrade to Big Sur - User Tips
1 - Like poor Wifi connection
2 - Slow wifi connection
3 - Too many other people downloading at the same time and Apple Severs are overloaded
4 - Software on the computer interfering with the download process including AntiVirus Software
Notation: Disabling the AV Software may or may not solve the issue. Removal of the AV Software may increase the chances of the download to perform as expected.
5 - Running behind a VPN which may increase Packet losses or corruption of the download
6 - If via wifi too many Other devices using the wifi at the same time reducing the Bandwidth to your computer.
7 - Best Results are via Ethernet Cable to Router
8 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal and Try Again using the Software Update Applet in System Preferences
9 - Upgrade to Big Sur first and then move up to Monterey
How to get old versions of macOS and verify what version this computer Qualifies to install. For Best results use Safari to commence the download as Others may not work.
Safari will open a redirect and open the Apple Store where the download can commence.
Computer Qualify for the Monterey upgrade
Are you using the instructions in How to upgrade to macOS Monterey - Apple Support ?
Try again while in Safe Mode.
Try going to the App Store and searching for macOS Monterey. If your Mac is compatible and can run Monterey you should be able to download the 12.5.1 upgrade installer file.
Yes. It opens the system preferences software update window and stays on finding update forever.
You may want to contact support. There is a Get Support link at the top right of this page.
My mac is on Catalina and it won't download any upgrades even though it's compatible with the system requirements for Monterey
