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On my Desktop, My touch ID won't let me click on add a fingerprint. When I touch add a fingerprint it does nothing. All the boxes below are gray not blue like it should be. Any ideas how to get it to add a fingerprint?
iMac, macOS 10.13
Have you tried the solutions in the referring article? If Touch ID isn't working on your Mac - Apple Support
If you have and they do not help...
Contact Apple. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> https://support.apple.com/HT201232
Have you tried the solutions in the referring article? If Touch ID isn't working on your Mac - Apple Support
If you have and they do not help...
Contact Apple. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> https://support.apple.com/HT201232
My touch ID won't let me click on add a fingerprint. When I touch add a fingerprint it does nothing. All the boxes below are gray not blue like it should be. Any ideas how to get it to add a fingerprint?
