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Did not get refund money

I purchased a 53 dollar pack on Avakin Life, because I did not mean to purchase it. I made this purchase with a Visa gift card. My visa was disconnected from apple pay when i requested the refund, but I had thought it would find its way back. I would appreciate the refund now that my card is connected. Thank you.

Posted on Aug 27, 2022 6:48 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 27, 2022 7:02 AM

the refunds will go back to the card used. It can take up to 30 days for the refunds to appear.


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.  


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.



Additional support links


App Store and iTunes Store

iTunes - Official Apple Support


1 reply
Question marked as Top-ranking reply

Aug 27, 2022 7:02 AM in response to evelynn82

the refunds will go back to the card used. It can take up to 30 days for the refunds to appear.


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.  


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.



Additional support links


App Store and iTunes Store

iTunes - Official Apple Support


Did not get refund money

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