Issue with apple TV app on NVIDIASHIELD TV
After few second the apple TV app stop working on NVIDIASHIELD TV !
Clear cache has been done
Réinstall the app also
Still the issue !
SHIELDAndroidTV,
User profile for user:
LeleN1
User level:
Community Specialist
Hi Jean3820,
Thanks for posting in Apple Support Communities! If the issue you're experiencing with the Apple TV app is related to a show or movie not playing, follow these steps:
- "Check the System Status page for service interruptions or check a third-party provider's website for any interruptions. If there are service interruptions, try to stream or watch the video later.
- If you're having trouble signing in with your Apple ID, you can reset your Apple ID password or learn how to get a verification code and sign in with two-factor authentication.
- If your cellular connection is poor, connect to Wi-Fi instead.*
- Try watching on a different device using the same Wi-Fi or cellular connection. If it doesn't work, contact your internet service provider to see if there's an issue with your network.
- If other people are using Apple TV+ or Apple TV channels, make sure it doesn't exceed the limits for streaming on multiple devices."
-If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support
Following them can help isolate the cause of the issue and allow you to work towards a resolution. If that's not the case, tell us more about what's happening with the app. Does the behavior continue on another device or network?
Cheers!