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My iPhone 14 will not power off to reboot since it had given me a prompt yesterday that it should not be charged because moisture was detected in iphone. The swipe or touch screen does not respond it only pull up security code when I hold power off button but does not let me punch in code.
iPhone XR, iOS 15
Take your device to an Apple Authorized Service Provider, or contact Apple Support:
Find Locations - Location Selector - Apple
Contact Apple for support and service - Apple Support
Get a Genius Bar Reservation and Apple Support Options - Apple
Contact Genius Bar.
Take your device to an Apple Authorized Service Provider, or contact Apple Support:
Find Locations - Location Selector - Apple
Contact Apple for support and service - Apple Support
Get a Genius Bar Reservation and Apple Support Options - Apple
Contact Genius Bar.
Can not power down my 1phone 12 after moisture sensed on I phone. Swipe does not work, only allows pulling up security code screen but touch is not working to apply so I cannot open to power down and reboot.
edit; It is an I phone 14
Take the phone into an Apple Store or Apple Service shop.
I phone will not power off due to unresponsive touch screen
