No credit for climbing stairs on my Apple Watch.

I have been frustrated when I get no credit for climbing a flight of stairs. I have noticed lately that if I open (unlock) my Watch with my iPhone instead of typing in my code to unlock the watch, that I get credit for the flight. I have the latest watch series 7, latest iPhone 13 and latest updates. I periodically check settings and also restart devices if I have problems arise.


Hoping this helps to give some symptoms and resolution to the solving of this problem. Thanks


Apple Watch Series 7

Posted on Aug 27, 2022 10:49 AM

Reply
1 reply

Aug 28, 2022 9:19 AM in response to Joan Heitzeberg

Hi Joan Heitzeberg,


Thank you for posting to Apple Support Communities.


Calibrating your Apple Watch can help resolve issues with accuracy and improve your fitness goals. Here's how to complete this:



1. While wearing your Apple Watch, go to a flat, open outdoor area that offers good GPS reception and clear skies. 
2. If you have Apple Watch Series 2 or later, you just need your Apple Watch. If you have Apple Watch Series 1 or earlier, bring your iPhone for GPS. Hold your iPhone in your hand, or wear it on an armband or waistband.
3. Open the Workout app. To start, tap Outdoor Walk or Outdoor Run. To set a goal before starting, tap the ... icon.
4. Walk or run at your normal pace for about 20 minutes.

If you don't have time to finish the workout, you can complete 20 minutes over multiple outdoor Workout sessions. If you work out at different speeds, you should also calibrate for 20 minutes at each of the speeds that you walk or run.

Whenever you walk or run outside using the above steps, your Apple Watch continues to calibrate the accelerometer by learning your stride length at different speeds. Calibration can also improve the accuracy of your calorie calculations in the Workout app, and the calorie, distance, Move, and Exercise calculations in the Activity app. 




This information is provided in Calibrating your Apple Watch for improved Workout and Activity accuracy - Apple Support.


Regards.

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No credit for climbing stairs on my Apple Watch.

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