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iTunes music purchase

Bought a new phone and cannot purchase music, it keep saying payment not completed.

I can purchase it on my iPad but not in my phone.

doub

iPhone 13 Pro, iOS 15

Posted on Aug 28, 2022 8:18 AM

Reply
Question marked as Best reply

Posted on Aug 28, 2022 8:24 AM

A question: do you use the same Apple ID on your iPad & iPhone?


If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

 

See the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple Account balance – Apple Support (UK)


For more support and assistance click here

 

3 replies
Question marked as Best reply

Aug 28, 2022 8:24 AM in response to berta117

A question: do you use the same Apple ID on your iPad & iPhone?


If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

 

See the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple Account balance – Apple Support (UK)


For more support and assistance click here

 

iTunes music purchase

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