Wi-Fi calling group text/no cell service

I started using wifi calling for text and phone in a new home because I don’t have cell service here. Ever since I did that I am not receiving group texts on Wi-Fi or cell service. Anyone have a similar problem or solution?

Posted on Aug 28, 2022 10:57 AM

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Question marked as Top-ranking reply

Posted on Aug 29, 2022 2:51 PM

Hello CCaroline711,


Welcome to Apple Support Communities. We understand you have a question about group texting while using Wi-Fi Calling on your iPhone. We'll include our main guide about using Wi-Fi calling below. The answer to your specific question is that you'll want to check with your carrier. Some cellular providers don't support the feature for group texting over Wi-Fi only. You might still need to have Cellular Data enabled in order for the text message to go through.


This is more evident if you are part of a group text that includes devices that are not iPhones. One way to test is to attempt to text a single contact that doesn't use an iPhone (green bubble). Once you've confirmed with your cellular provider that this feature should work, reply back here.


Make calls using Wi-Fi on iPhone - Apple Support


Wireless carrier support and features for iPhone in the United States and Canada - Apple Support


Warm regards.


1 reply
Question marked as Top-ranking reply

Aug 29, 2022 2:51 PM in response to CCaroline711

Hello CCaroline711,


Welcome to Apple Support Communities. We understand you have a question about group texting while using Wi-Fi Calling on your iPhone. We'll include our main guide about using Wi-Fi calling below. The answer to your specific question is that you'll want to check with your carrier. Some cellular providers don't support the feature for group texting over Wi-Fi only. You might still need to have Cellular Data enabled in order for the text message to go through.


This is more evident if you are part of a group text that includes devices that are not iPhones. One way to test is to attempt to text a single contact that doesn't use an iPhone (green bubble). Once you've confirmed with your cellular provider that this feature should work, reply back here.


Make calls using Wi-Fi on iPhone - Apple Support


Wireless carrier support and features for iPhone in the United States and Canada - Apple Support


Warm regards.


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Wi-Fi calling group text/no cell service

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