I cannot add money to my itunes account. Any suggestions? I click on the link but nothing happens.

See -> Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

What you can buy with your Apple Gift Card or Apple ID balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)

See -> How to redeem your Apple Gift Card or App Store & iTunes gift card

How to redeem your Apple Gift Card or App Store & iTunes gift card – Apple Support (UK)

• In the United States, when you redeem a gift card to your Apple Account balance, the balance might appear in Apple Wallet.

(Outside the United States) When redeeming a gift card, the amount will be credited to your (1) Apple ID balance and (2) you need to set your Apple ID balance as your default payment.

1.

See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)

(2)

Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

Hello StaceyMar, I see you using iTunes in Windows 10. Maybe this Apple support page in using a PC for your iTunes account can help.

Add money to your Apple Account balance - Apple Support