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We are afraidwesigned up for Apple TV more than once and are being billed more than the $5/moth fee. Can you examine our account and let us know?

Have we signed upper Apple TV once and only once?

Posted on Aug 28, 2022 4:11 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 28, 2022 11:01 PM

Learn how to examine what happened:

Any account can have just one Apple TV+ subscription. (Same for any other specific subscription). Users can’t subscribe more than once for the same service on the same account.


If you see 'apple.com/bill' on your billing statement - Apple Support. Charges do not specify the product or service, instead only the merchant.

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support. Every charge will be detailed in the purchase history, including subscription fees.

See your subscriptions overview - Apple. Find out what you currently subscribe to, on your Apple ID account.

If you want to cancel a subscription from Apple - Apple Support. Cancel just the services that you no longer want.


we… we… us…

Apple ID accounts are individual, and two people should have two accounts.

2 replies
Question marked as Top-ranking reply

Aug 28, 2022 11:01 PM in response to Poortechie

Learn how to examine what happened:

Any account can have just one Apple TV+ subscription. (Same for any other specific subscription). Users can’t subscribe more than once for the same service on the same account.


If you see 'apple.com/bill' on your billing statement - Apple Support. Charges do not specify the product or service, instead only the merchant.

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support. Every charge will be detailed in the purchase history, including subscription fees.

See your subscriptions overview - Apple. Find out what you currently subscribe to, on your Apple ID account.

If you want to cancel a subscription from Apple - Apple Support. Cancel just the services that you no longer want.


we… we… us…

Apple ID accounts are individual, and two people should have two accounts.

We are afraidwesigned up for Apple TV more than once and are being billed more than the $5/moth fee. Can you examine our account and let us know?

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