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I’ve had my own apple family account for over a year and it works well, I only have two people in it with me and I’m trying to add another person now and it won’t let me. It’s saying “Verification failed: error description not available”. How does this get fixed?
iPhone 12 Pro, iOS 15
Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Try a forced restart. See the section towards the end of the article.
Reset Device. -
If necessary, contact Apple ID Support for assistance. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support. -
Contact Apple for help with Apple ID account security - Apple Support. * (Link doesn’t always load)
Get Support - Work through the screens to get a chat option. You may have to pick a slightly different problem.
Apple Support schedule phone call. -
Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Try a forced restart. See the section towards the end of the article.
Reset Device. -
If necessary, contact Apple ID Support for assistance. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support. -
Contact Apple for help with Apple ID account security - Apple Support. * (Link doesn’t always load)
Get Support - Work through the screens to get a chat option. You may have to pick a slightly different problem.
Apple Support schedule phone call. -
Why can’t I add someone to my existing apple family? Keep getting verification error.
