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I have added my child account to family sharing and updated her birthdate, to approve the request I have logged in from my account as directed by apple link. When I try to agree to the terms and conditions I receive an error message that the code can not be validated, I have tried several codes received from apple through sms but non works.

Posted on Sep 7, 2019 4:54 AM

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Posted on Sep 7, 2019 5:23 AM

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



1 reply
Question marked as Top-ranking reply

Sep 7, 2019 5:23 AM in response to almaanna

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



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