I have have tried everything including hard reset and setting up as new then restoring from backup. Nothing works so what is the next step? Is it possibly a battery problem or some other physical rather than software problem? Yes I have the latest iOS on it also.
please help !
mpd786 wrote: "Yes it still has original battery and max capacity currently is at 82%"
Apple regards 80% as borderline unhealthy and 82% is very close to that. So it's just as you suspected in your original post: "Is it possibly a battery problem...?" ...Yes! Have the weak, aging battery replaced and all will be well:
About genuine iPhone batteries
(Articles found by searching Apple's Knowledge Base.)
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mpd786 wrote: "Yes it still has original battery and max capacity currently is at 82%"
Apple regards 80% as borderline unhealthy and 82% is very close to that. So it's just as you suspected in your original post: "Is it possibly a battery problem...?" ...Yes! Have the weak, aging battery replaced and all will be well:
About genuine iPhone batteries
(Articles found by searching Apple's Knowledge Base.)
õ¿õ¬
iPhone 7S
That type of iPhone does not exist.
See this Apple article: If your iPhone won't turn on or is frozen
If your iPhone won't turn on or is frozen - Apple Support
If you need more help -> Contact Apple Support to set up service.
mpd ~ Does your iPhone 7 still have its original battery?
And what's the Maximum Capacity % here?...
Settings > Battery > Battery Health
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I think in other countries the phone is designated as iPhone 7 Plus
i have tried all you have suggested nothing works
thanks
Yes it still has original battery and max capacity currently is at 82%
Even called Apple support. They gave me same advice.
Thank you kindly. I will try that route as nothing else helped.
iPhone 7S switching on and off
