You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Device wifi not working

Hi, my device is connecting to wifi but can’t load the data. iPhone 7 Plus

Posted on Aug 29, 2022 5:33 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 29, 2022 5:35 AM

Wi-Fi will not connect 

·      Reset the router to factory settings (menu or paper clip)

·      On iphone Settings, General, Transfer iphone or reset, reset, reset network settings

·      If you have a VPN you are strongly recommended to uninstall it and its profile in Settings, General, VPN and device management 

 

Here's some more steps you can try for Wi-Fi connection issues that may be helpful if your phone will not connect to WiFi

https://support.apple.com/en-gb/HT204051


1 reply
Question marked as Top-ranking reply

Aug 29, 2022 5:35 AM in response to Czacza16

Wi-Fi will not connect 

·      Reset the router to factory settings (menu or paper clip)

·      On iphone Settings, General, Transfer iphone or reset, reset, reset network settings

·      If you have a VPN you are strongly recommended to uninstall it and its profile in Settings, General, VPN and device management 

 

Here's some more steps you can try for Wi-Fi connection issues that may be helpful if your phone will not connect to WiFi

https://support.apple.com/en-gb/HT204051


Device wifi not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.