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iPhone 8

My grandpa got a new iPhone a few years ago and left all his stuff on his old iPhone but also transferred it to his new one and now has forgotten his Apple ID password and without restarting his new phone I would like to restart the old one

iPhone 8

Posted on Aug 29, 2022 2:12 PM

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Question marked as Top-ranking reply

Posted on Aug 29, 2022 3:03 PM

First, your grandpa should:

If you forgot your Apple ID password - Apple Support


Then he should do this on that old iPhone:

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

1 reply

iPhone 8

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