Country region

I want to change my country region but it’s saying I have a store credit balance and that I have to spend it before I can change stores or cancel my Apple Music subscription. Please can you help me change my country region without my Apple Music subscription cancelling?


iPhone 11, 15

Posted on Aug 29, 2022 2:23 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 29, 2022 2:28 PM

Buy something more expensive than your balance and use a different payment method for the excess amount; if you can't, ask the iTunes Store staff to zero it. Unless you're on the trial or willing to wait until the subscription ends, you'll also need to contact them to have it cancelled; it isn't possible to change countries while it's active.


(223780)

1 reply
Question marked as Top-ranking reply

Aug 29, 2022 2:28 PM in response to Sammytex_

Buy something more expensive than your balance and use a different payment method for the excess amount; if you can't, ask the iTunes Store staff to zero it. Unless you're on the trial or willing to wait until the subscription ends, you'll also need to contact them to have it cancelled; it isn't possible to change countries while it's active.


(223780)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Country region

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.