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Unable to run the update on my Mac to the latest OS

I am trying to update my Mac to the latest OS and receiving a very generic message "this version of macOS 12.5.1 cannot be installed on this computer". Clicking the learn more button is ineffective. What is the reason that I can not install it?

Posted on Aug 29, 2022 6:13 PM

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Posted on Aug 29, 2022 6:41 PM

A mid 2011 iMac can be upgraded to High Sierra 10.13.6 but no later version. See the following from Identify your iMac model - Apple Support


iMac (27-inch, Mid 2011)

Model Identifier: iMac12,2

Part Number: MC813xx/A, MC814xx/A

Latest compatible operating system: macOS High Sierra 10.13.6

Tech Specs: iMac (27-inch, Mid 2011)

User Guide: iMac (27-inch, Mid 2011)


iMac (21.5-inch, Mid 2011)

Model Identifier: iMac12,1

Part Number: MC309xx/A, MC812xx/A

Latest compatible operating system: macOS High Sierra 10.13.6

Tech Specs: iMac (21.5-inch, Mid 2011)

User Guide: iMac (21.5-inch, Mid 2011)


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Question marked as Best reply

Aug 29, 2022 6:41 PM in response to MollyVH0330

A mid 2011 iMac can be upgraded to High Sierra 10.13.6 but no later version. See the following from Identify your iMac model - Apple Support


iMac (27-inch, Mid 2011)

Model Identifier: iMac12,2

Part Number: MC813xx/A, MC814xx/A

Latest compatible operating system: macOS High Sierra 10.13.6

Tech Specs: iMac (27-inch, Mid 2011)

User Guide: iMac (27-inch, Mid 2011)


iMac (21.5-inch, Mid 2011)

Model Identifier: iMac12,1

Part Number: MC309xx/A, MC812xx/A

Latest compatible operating system: macOS High Sierra 10.13.6

Tech Specs: iMac (21.5-inch, Mid 2011)

User Guide: iMac (21.5-inch, Mid 2011)


Unable to run the update on my Mac to the latest OS

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