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Level 1

4 points

My phone is locked from getting a new update

iPhone 6s, iOS 14

Posted on Aug 29, 2022 6:57 PM

Top-ranking reply

Level 9

67,660 points

Posted on Aug 29, 2022 7:11 PM

You need to have both a WiFi and celluar connection. Or use a computer to update.

Update your iPhone, iPad, or iPod touch

• If you have an iPhone 5S or 6/6plus, the highest you can update to is 12.5.5

• If you have an iPhone 6S through 13, you can update to 15.6.1

Go to Settings > General > Software Update.

Update your iPhone, iPad, or iPod touch using WiFi -

Update using your computer -

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