Subscribed twice in HOTSTAR app with 2 different packages.

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Level 1

5 points

Today(30/08/2022) i have subecribed for HOTSTAR twice with 2different packages at e ach time.

Around 10AM, i have subscribed with 499/year plan

Around 10:20AM, i have again subscribed with 899/year plan.

I need to cancel the subscrption of 499/year okan which i subscribed.

Do it is possible ?

How can i get refund, do i need to create any request or automatically the refund will be triggerred.

When i checked with HOTSTAR support team, they told me to check with ITUNES. But in ITUNES i do not have any option to do so.

Kindly people help me on it

iPhone 7, iOS 15

Posted on Aug 30, 2022 12:34 AM

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Answer 1

Top-ranking reply

Level 10

210,159 points

I need to cancel the subscrption of 499/year okan which i subscribed.

See -> If you want to cancel a subscription from Apple

Then -> Request a refund for apps or content that you bought from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

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