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Failed to connect with iTunes Store

well. every purchase i made with my OWN phone that has my OWN money it fails to connect with itunes store. with my sisters phone(iphone 7 plus) all purchases has sucessfully got set. i guess is it because her phone is on the lastest ios update and im still in 12 ios yet (i use iphone 6 plus) ?


[Re-Titled by Moderator]

iPhone 6 Plus, iOS 12

Posted on Aug 30, 2022 1:13 AM

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Question marked as Top-ranking reply

Posted on Aug 30, 2022 1:17 AM

I still make purchases on my iPhone 6 iOS 12.5.5 though limited apps because all apps do not support a lower iOS version unlike Netflix.


If you are experiencing any difficulty with third-party apps or a specific website then please contact the app developer or site publisher/host directly --> How to contact an app developer - Apple Support


Ask the App developer to release the app for lower iOS versions also. Netflix has done it. Please see the pic below.


1 reply
Question marked as Top-ranking reply

Aug 30, 2022 1:17 AM in response to txylxrn

I still make purchases on my iPhone 6 iOS 12.5.5 though limited apps because all apps do not support a lower iOS version unlike Netflix.


If you are experiencing any difficulty with third-party apps or a specific website then please contact the app developer or site publisher/host directly --> How to contact an app developer - Apple Support


Ask the App developer to release the app for lower iOS versions also. Netflix has done it. Please see the pic below.


Failed to connect with iTunes Store

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