Upgrade ipad

Hello, I have an brand new 9th generation iPad never open that I bought during Christmas. I am trying to find out if I’m able to upgrade it at an apple store. it was purchased at Best Buy and the grace period is over with to do an exchange.

Posted on Aug 30, 2022 8:51 AM

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Question marked as Top-ranking reply

Posted on Aug 30, 2022 8:54 AM

Unless purchased directly from Apple - and exchanged within 14-days of initial purchase - Apple will not entertain a product exchange. Being a current iPad, it also doesn’t qualify for Apple’s trade-in programme.


Perhaps consult your retailers return and exchange policy - as it they that sold the iPad that you’d rather replace.

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Question marked as Top-ranking reply

Aug 30, 2022 8:54 AM in response to sfrank19

Unless purchased directly from Apple - and exchanged within 14-days of initial purchase - Apple will not entertain a product exchange. Being a current iPad, it also doesn’t qualify for Apple’s trade-in programme.


Perhaps consult your retailers return and exchange policy - as it they that sold the iPad that you’d rather replace.

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Upgrade ipad

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